Frequently Asked Questions
Everything you need to know about shopping with Hairy Tarantula.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on customs processing.
What is your return policy for apparel?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, intimate wear and earrings are final sale.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your products ethically sourced?
At Hairy Tarantula, we prioritize sustainability. 90% of our collection is produced in Fair Trade Certified facilities using organic or recycled materials.
Can I track my package in real-time?
Yes, once your order is dispatched, you will receive an email with a tracking number and a link to monitor your shipment's progress.